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We
embed training, skills acquisition, and per4mance support directly
into job processes. Whether it is access to information
or knowledge, techniques and procedure to manipulate a business
tool or access to expertise and collaboration, we identify the
critical points within your business process where individuals
might need
support, and embed that support at the point of performance.
E-learning
at the Point of Performance. We
use a number of techniques to ensure that job performance
is optimised and if
individuals require help in performing a task or activity, there
is no latency or redundant time in obtaining support.
'Component'
e-learning directed at performing your job.
There are many e-learning programmes available based on teaching
you how to use software packages - in a generic way.
Consider
the following simple analogies:
You
need to be able to complete your MS Excel-based company expense
report correctly first time, every time - not - need a training
course in how to use MS Excel.
You
need to be able to produce a credit application that is approved
first time by an internal credit committee - not - need training
on how to produce a MS Word document with graphs.
Per4m
directs such training to acheive job performance, and makes that
training and support available to anyone within the organisation
at the point at which they need it.
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